September 12, 2004

Tech support

oh Jolly. Getting called out to do techsupport means:
* debugging broken TP outlet in the wall. Dropped packets at random intervals.
* Debugging windows machine that sends DHCP requests and assigns ip's in a -different- range than the home-gateway does.
* Debugging broken D-Link firmware (forced downgrade at that) because it sends misformed DNS responses. ( query on one IP, get a response from another. What kind of NAT is this? )
* Debugging same D-Link thingie when the admin interface disappears.
* Debugging network when somone (*cough*) decides the solution is to reset the thing while we're working on it.
* plugging in the speakers into the power outlet.

overall, perfectly well spent hours. Not.

Posted by spider at September 12, 2004 11:11 PM